8. December 2021

At BSB, I get closer to the customers

Kirsten Mathiasen Frederiksen is recently hired as Customer Service Coordinator at BSB Industry. She brings a great deal of experience from a similar position at a world-leading manufacturer of pumps, valves and heat exchangers.

Kirsten Mathiasen Frederiksen - Newly hired at BSB Industry

- I have 10 years of experience with order processing and am passionate about customer service. In my job as Customer Service Coordinator at BSB, I appreciate the opportunity I get to be part of the entire customer journey. This means that I can build close relationships with customers and together with my skilled colleagues ensure that our customers always get their goods on time and always are happy, explains Kirsten Mathiasen Frederiksen.

She feels she is off to a good start in her new job.

- My colleagues are all very kind and helpful. They have welcomed me with open arms. We are already a tight-knit bunch and almost like family. On the professional side, BSB is a company where I am allowed to try my hand at new and exciting tasks. There is wide flexibility and good variety in every workday, so I am delighted to be here, she emphasizes.

Customer service, order processing, order confirmation, coordination with production, purchasing and a running dialogue with the freight companies are among the exciting tasks that BSB Industry's new Customer Service Coordinator has already embarked on.

Kirsten Mathiasen Frederiksen is for now employed as a maternity substitute for one year.


Claus Iwersen
Partner / CFO

Claus Iwersen

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